Remember the Dallas client with the change of plans, emergency FAVOR from friends, and last minute adjustments this past weekend? Well THIS e-Mail just came from them a few moments ago!!!! HOLY TESTIMONIAL, Batman!!!!!!!
I am writing this note to thank you for planning and pulling off the best time that *****, *** and me have had in very a long time. You gave us so many choices of good things to do and places to go. I was so happy seeing my family(and me) having so much fun. Everything was fabulous. It was amazing how every detail was laid out and so convenient. I am usually tired and grouchy on vacations. Not this time!!! All I had to do was get there and enjoy myself like everyone else (and boy did I ever).
First of all the hotel was accommodations and personnel were great!. The beds were so comfortable we enjoyed just sleeping in (until 10:00 o'clock). The location was a perfect hub for all of the rest of our activities. The Aquarium was soooooooooooooooo impressive. Lots of variety and photo opts. We took videos of the ceremonial dance, and *** took pictures with the Mayan Indian Ceremonial Dancers. The disc golf courses were excellent and I met some guys who had actually played in ********* and had nice recollections of times they spent on the courses here.
Marcinho, you were so intuitive as to what venues would meet and satisfy the interests of the whole group, as well as each of us individually. We all got to do things that we really enjoyed. I love the music, food, aquarium, and golfing. *** flipped out over Sushi World, The Aquarium and "Fly". ***** loved the restaurant, shopping, the aquarium, the musical (" Fly"), and joining friends for the Demonstration March in Dallas (she got little sunburn but our Aloe Vera plant leaves are taking care of that).
Oh, I almost forgot, it was amazing how you were able to alter the original dinner plan and still get that dozen of beautiful yellow roses placed in another location (from restaurant to hotel) to surprise my wife and make a very special moment for us all, one we'll never forget. My wife was so very happy (that made a nice picture too). When we changed plans , I had no idea that so many things and details had to be changed and rerouted.
If I had planned and made the arrangements for that occasion, I would have said a few inappropriate things to myself, thrown my hands up, and sulked for the rest of the time, which would probably have ruined everything to follow for me. You handled it all with such grace and professionalism and saved that very special moment. I am a firm believer that you have special powers in perceiving the desires of your clients and the expertise, resourcefulness, and personal care that can.........MAKE IT HAPPEN!!!!!!!!!!!!
With our heartfelt thanks and appreciation,
*****, ****** and *****"
It was my pleasure to be of service! You're all VERY welcome, indeed! <3